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We lovingly prepare each one of our orders for its journey to you using the best packaging materials we can find with the least environmental impact.
Free within the U.S. International orders must pay return postage. Exchanges orders can be placed immediately with an instant credit.
We stand behind every product we make. If you have a problem, we will solve it with the relentless determination of a salmon swimming upstream to spawn.
My daughter loves it. She loves what your organization stands for and you’re a positive influence on her and the world. Thank you for all you do to save out environment.
Fantastic shirt. I love the unique and beautiful design. Softer than I anticipated. Fits as expected (greatly appreciated the size chart and pictures). And it goes towards a good cause. I will definitely buy more shirts from Waterlust in the future.
I received my tee on Wednesday, and the color and graphic are not what I ordered, instead, I received the cephalopods tee.
I paid for fed ex 2-day shipping and sent an email to customer service immediately after opening my package and discovering the error, which was now FOUR days ago. I haven’t heard anything else, and there really isn’t any other option to receive support.
I would have skipped the 1-star review, had I received the item I paid for, or even received more than a generic message from customer support in the last four days.
Hi Sunny - just wanted to let you know that Patrick responded to your email one day after we received it apologizing for our mistake and letting you know that you can keep that tee if you’d like. He also let you know that we put the correct tee in the mail for you immediately and it’s already out for delivery so you should receive it today. It’s possible that email ended up in your spam as I’m assuming you didn’t see it, so please check there and let us know if you need anything else. We’re always happy to help!
Shirt has been located - thank you!!!
Great T-shirt, love the design and feel.