shipping

Orders are lovingly packaged using eco-responsible materials and shipped from our wonderful, family-run partner warehouse in PA within the same or next business day. We’ll email you with your tracking info as soon as your order is shipped.

Within the U.S.

Free USPS Ground Advantage Shipping Over $150
USPS Ground Advantage (2 - 6 business days): $2 - $7
USPS Priority Mail (1 - 3 business days): $9 - $15

As an expedited option, we also offer FedEx 2-Day for $11.50 and FedEx Overnight.

International Orders
Free shipping for orders over $300

Orders less than $300:

USPS Priority Mail Int. (7 - 21 business days): $20 - $50
FedEx Standard Int. and FedEx Priority Int. (3 - 15 business days): $15 - $80

We ship all over the world, but note that some countries impose duties, taxes (tariffs) and fees, similar to taxes you pay upon purchasing a product in a local store within your own country. These are unavoidable and will be due at the time of delivery. Please contact your local customs office to find out more information if you are unsure of the charges.

Returns and Exchanges

We guarantee you will love your Waterlust purchase, or your money back! If you receive one of our products and are not pleased with it for any reason, we would be happy to take it back in its original form for a full refund or exchange within 60 days of purchase, however, return shipping is not free.

We don’t offer free shipping on returns or exchanges for a reason. Transporting items in planes, trains, ships, and trucks is one of the biggest environmental costs of our business, and we think it’s important that our policies reflect that.

*Note: no returns/exchanges on last chance clearance items, retiring items or leggings that have been cut to a shorter length.

Within the United States

Follow the steps below to initiate a return or exchange.

Visit our self-service returns/exchanges center to create a return shipping label. The return shipping label fee is $9.95 unless you opted into paying a small fee ($2.29) at checkout for free returns later.
If you'd like to exchange, follow the prompts to get an instant credit to place your new exchange order right then and there. If it's in stock, we'll ship your new item out immediately, no need to wait.
Print the shipping label and pack the item(s) for return/exchange. Go ahead and reuse the recycled poly mailer bag that your order arrived in, it's resealable!
Affix the shipping label that you've printed onto the outside of the package and drop the package off at USPS or any blue USPS post box.
Once we receive your package we'll process your refund if applicable. You'll receive an email notification at every step, but you can also track the status of your return/exchange in the returns center.

International

Please reach out to us at hello@waterlust.com to initiate a return or exchange.

shipping

Returns and Exchanges

Within the United States

International

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shipping

Returns and Exchanges

Within the United States

International

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