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We're in business to build a more sustainable world by bringing environmental science into your life in creative ways.

shipping

Orders are lovingly packaged using eco-responsible materials and shipped from our HQ in Miami, FL within the same or next business day. We’ll email you with your tracking info as soon as your order is shipped.

Within the U.S. 
Free USPS Priority Mail shipping for orders over $150

Orders less than $150:

  • USPS First Class Mail (2 - 6 business days): $2 - $7
  • USPS Priority Mail (1 - 3 business days): $9 - $15

As an expedited option, we also offer FedEx 2-Day for $10.95

International Orders
Free DHL Express Worldwide shipping for orders over $300

Orders less than $300:

  • USPS Priority Mail Int. (7 - 21 business days): $20 - $50
  • DHL Express Worldwide. (3 - 10 business days): $30 - $80

We ship all over the world, but note that some countries impose duties, taxes (tariffs) and fees, similar to taxes you pay upon purchasing a product in a local store within your own country. These are unavoidable and will be due at the time of delivery. Please contact your local customs office to find out more information if you are unsure of the charges.

 

Returns and Exchanges

We guarantee you will love your Waterlust purchase, or your money back! If you receive one of our products and are not pleased with it for any reason, we would be happy to take it back in its original form for a full refund or exchange within 60 days of purchase.

No restocking fees and free return shipping both ways for orders within the United States. International orders just need to pay return shipping, if exchanging we'll cover the cost to ship the new item back to you.

*Note: no returns/exchanges on final sale clearance items or leggings that have been cut to a shorter length.


Within the United States

Free return shipping (both ways for exchanges!). Follow the steps below to initiate a return or exchange.


  1. Visit our self service returns/exchanges center to create a free return shipping label.
  2. If you'd like to exchange, follow the prompts to get an instant credit to place your new exchange order right then and there. If it's in stock, we'll ship your new item out immediately, no need to wait.
  3. Print the shipping label and pack the item(s) for return/exchange. Go ahead and reuse the recycled poly mailer bag that your order arrived in, it's resealable!
  4. Affix the shipping label that you've printed onto the outside of the package and drop the package off at USPS or any blue USPS post box.
  5. Once we receive your package we'll process your refund if applicable. You'll receive an email notification at every step, but you can also track the status of your return/exchange in the returns center.

international

We are unable to offer free return shipping at this time. Follow the steps below to initiate a return or exchange.


  1. Pack your item(s). Include a note in your package on whether you'd like a refund or what you'd like to exchange to. Go ahead and reuse the recycled poly mailer bag that your order arrived in, it's resealable!
  2. Mail the package back to our address at :
    Waterlust
    3675 SW 24th Street
    Suite 100 (1st FL)
    Miami, FL 33145 USA
  3. Once we receive your package we'll process your refund or exchange. If your exchanging, we'll cover the shipping cost to get you your new item. You'll receive an email notification when it goes through, and tracking information when it ships if you're exchanging.

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