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We lovingly prepare each one of our orders for its journey to you using the best packaging materials we can find with the least environmental impact.
Free within the U.S. International orders must pay return postage. Exchanges orders can be placed immediately with an instant credit.
We stand behind every product we make. If you have a problem, we will solve it with the relentless determination of a salmon swimming upstream to spawn.
This top has a very tight, gathered elasticed seam at the bottom. It is not seamless like the description/photos show. It is painfully tight where at the seam is even though I sized up, especially on the ribs . There is no way I can use this top for a day on the water- it hurts to have it on within minutes. This is the 3rd top I've ordered. The first 2 were the whale shark print. My measurments are well within the 2x size, however I found the first top I ordered was a bit tight. The second top I ordered I sized up to the 3x size hoping it would be more comforable, however the top was even smaller than the 2x and the material was stiffer! Very disapoined, especially when this is very expensive plus the high shipping cost. The prints are beautiful but this top is unusable. Each top I've ordered has been completely different in cut, size and even fabric texture. The photo is of the 2x first top compared to the new top.
I am so sorry to hear that our new reversible top design was not a good fit! Based on previous feedback, we recently made some design changes to our XL-3XL tops to provide more support and coverage for our customers with larger busts. We added more coverage around the armpits, an elastic band at the base of the top to prevent rolling and provide extra support, and slightly thicker straps to ensure no pressure and additional comfort. These changes are so new that we have yet to update the site to reflect the new appearance, with the print carrying over to the solid side to accommodate for the elastic on the XL-3XL sizes. We include a note in all orders that receive these new tops to explain these changes but it sounds like we did not include this note in yours. Our sincerest apologies for that!!
We are always happy to take items back if you are not 100% satisfied. If you have any questions about our return process, reach out to us at email@example.com and we can help you set it up!
This top is so cute!! The fabric is stunning and it’s such high quality material.
Abalone Restoration Reversible Top
Just what I’ve been looking for. Great material, I went for something on the smaller side because I wanted more compression and it delivered perfectly.
Can’t review yet, give me a month after vacation!
These tops are great as they are nice thick material. I went by the size chart and the helpful photos of different sized models wearing them and got the perfect fit. It is refreshing to see different shapes and sizes modelling as I am overseas and so wanted to avoid having to try lots of sizes and send some back with expensive shipping charges. Thanks Waterlust!